Support

Questions, problems, or something to report? Email hello@nookery.io and tell us what happened, which community you were in, and what you were doing. Please do not include passwords.

Common questions

I can't sign in

Use the sign-in page and choose the reset option if you forgot your password. Sign in with the same method (email or social account) you used to sign up. Still stuck? Email us.

How do I join a community?

Each community decides: some are open, some need approval, some use an application, and some use an invite link from an organizer. Find the community you want and follow its join button or the link you were sent.

Who do I ask about my community?

Your community's organizers run it and can help with membership, events, and content. Nookery support helps with the platform itself.

How do I report something?

Tell your community's organizers, or email us. See the reporting section of the Terms.

How do I delete my account or my data?

Use "Delete my account" on your profile page. See the Privacy Policy for what is removed, or email us.

I run a community and need help

Organizers can write to us from Admin → Support inside their community; that form goes straight to our team.